Privacy Policy

Welcome to Kebegu's Privacy Policy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our carpet cleaning services website and use our services.

1. Information We Collect

1.1 Personal Information

When you engage with our carpet cleaning services, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, and postal address
• Service Details: Information about your carpet cleaning requirements, property type, and service preferences
• Billing Information: Payment details and transaction history
• Communication Records: Records of correspondence with our customer service team

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

Kebegu uses the collected information for various purposes, including:

1. Service Delivery: To provide, maintain, and improve our carpet cleaning services
2. Communication: To respond to your inquiries, send appointment confirmations, and provide customer support
3. Payment Processing: To process transactions and send invoices
4. Marketing: To send promotional materials and special offers (with your consent)
5. Website Improvement: To analyze website usage and enhance user experience
6. Legal Compliance: To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our business (payment processors, scheduling software, etc.)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• With Your Consent: When you have given us explicit permission to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure and regular security audits
• Access controls and authentication procedures
• Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: