Cookies Policy

Welcome to Kebegu's Cookies Policy. This policy explains how we use cookies and similar technologies on our carpet cleaning website. We believe in transparency and want you to understand how these technologies help us provide you with the best possible service.

Last Updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how you interact with our carpet cleaning services website, remember your preferences, and improve your overall browsing experience.

These files contain small amounts of data and are stored in your device's browser directory. When you return to our website, cookies allow us to recognize your device and recall your preferences, making your subsequent visits more seamless and personalized.

2. How We Use Cookies

At Kebegu, we use cookies for several important purposes that enhance your experience on our carpet cleaning services website:

  • Essential Website Functionality: We use necessary cookies to enable core website features such as secure login areas, booking forms for carpet cleaning appointments, and payment processing systems.
  • Performance and Analytics: These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and navigation patterns.
  • Personalization: We use cookies to remember your preferences, such as your location for service availability, preferred language settings, and previously viewed carpet cleaning services.
  • Marketing and Advertising: With your consent, we may use cookies to deliver relevant advertisements about our carpet cleaning services and special offers that match your interests.
  • Customer Service Enhancement: Cookies help us provide better customer support by remembering your previous interactions and service inquiries.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable you to navigate our carpet cleaning services website and use its features, such as accessing secure areas and scheduling appointments. Without these cookies, services you have requested cannot be provided. These cookies do not gather information about you for marketing purposes.

3.2 Performance Cookies

Performance cookies collect anonymous information about how visitors use our website. They help us understand which pages are most popular, how visitors move around the site, and identify any error messages. This data allows us to improve the performance of our website and provide better carpet cleaning service information to our customers.

3.3 Functionality Cookies

These cookies allow our website to remember choices you make, such as your username, language preference, or region. They provide enhanced, personalized features and help us recognize you when you return to our website, ensuring a more tailored experience when browsing our carpet cleaning services.

3.4 Targeting/Advertising Cookies

With your consent, we use these cookies to deliver advertisements relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns. These cookies remember that you have visited our website and share this information with other organizations, such as advertisers and social media platforms.

4. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted partners to help us analyze website usage and improve our carpet cleaning services. These third parties include:

  • Google Analytics: To understand visitor behavior and website performance
  • Social Media Platforms: To enable social sharing features and track advertising effectiveness
  • Payment Processors: To facilitate secure online transactions for our carpet cleaning services
  • Customer Support Tools: To provide live chat functionality and customer assistance

These third parties have their own privacy policies, and we encourage you to review them to understand how they use cookies and handle your data.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

5.1 Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. You can typically find these settings in the "Options" or "Preferences" menu of your browser. Please note that if you choose to disable cookies, some features of our carpet cleaning services website may not function properly.

5.2 Cookie Consent Tool

When you first visit our website, you will see a cookie consent banner that allows you to choose which types of cookies you wish to accept. You can change your preferences at any time by accessing the cookie settings available on our website.

5.3 Opt-Out Links

For certain third-party cookies, you can opt out directly through the provider's website. For example, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Cookies and Personal Data

Some cookies may collect personal data, such as your IP address or browsing behavior. At Kebegu, we treat all personal data collected through cookies in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act.

We only collect and process personal data when we have a lawful basis to do so, such as your consent, contractual necessity, or our legitimate business interests. You have rights regarding your personal data, including the right to access, correct, delete, or restrict its processing.

7. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, our business operations, or our carpet cleaning services. When we make significant changes, we will notify you by posting a prominent notice on our website or by sending you an email notification if you have provided us with your contact information.

We encourage you to review this policy periodically to stay informed about how we use cookies and protect your privacy. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

8. Contact Us

If you have any questions, concerns, or requests regarding this Cookies Policy or how we use cookies on our carpet cleaning services website, please do not hesitate to contact us:

Company Name: Kebegu

Email: [email protected]

Phone: +44 161 496 7382

Address: 15 Park Road, Manchester, M32 8FN

Our customer service team is committed to addressing your privacy concerns and ensuring that your experience with our carpet cleaning services is both secure and satisfactory. We typically respond to all inquiries within 48 hours during business days.

9. Your Rights and Choices

Under data protection laws, you have several rights concerning cookies and the personal data they may collect:

  • Right to Information: You have the right to know what cookies we use and why
  • Right to Consent: You can choose whether to accept non-essential cookies
  • Right to Withdraw Consent: You can change your cookie preferences at any time
  • Right to Access: You can request information about the data collected through cookies
  • Right to Deletion: You can request deletion of data collected through cookies

We respect your privacy rights and are committed to providing you with full control over how cookies are used when you visit our carpet cleaning services website. Thank you for trusting Kebegu with your carpet cleaning needs and for taking the time to understand our Cookies Policy.