About Kebegu
Kebegu began operations in Manchester in 2015, when a group of cleaning specialists recognised the need for reliable carpet care services in the area. Starting with a single van and basic equipment, the company focused on delivering thorough cleaning using proven methods and quality products.
What started as a small operation serving residential clients in Manchester has grown into a service covering multiple postcodes across Greater Manchester. The expansion came naturally as satisfied customers recommended the service to neighbours, friends, and colleagues.
Today, Kebegu operates with a team of eight trained technicians, three service vehicles equipped with truck-mounted systems, and a range of portable machines for locations requiring different approaches. The company handles both domestic and commercial contracts, from single-room flats to office buildings with multiple floors.
Our Approach
The company operates on straightforward principles: arrive on time, assess the carpet condition properly, use appropriate cleaning methods, and leave the space clean. Each technician receives training in fibre identification, stain classification, and equipment operation before working independently.
Kebegu uses hot water extraction as the primary method, supplemented by dry cleaning for delicate materials and encapsulation for commercial spaces requiring quick drying times. The choice depends on carpet type, soil level, and client requirements rather than a one-size-fits-all approach.
Service Standards
All work follows British Standards for textile floor covering maintenance. The company maintains insurance coverage of £2 million public liability and holds certifications from the National Carpet Cleaners Association. Equipment undergoes regular maintenance checks, and cleaning solutions meet environmental safety standards.
Technicians carry identification, wear company uniforms, and use protective coverings for floors and furniture during work. The company provides written quotations before starting any job and issues invoices with detailed breakdowns of services performed.
Customer feedback is collected through follow-up emails sent 48 hours after service completion. This information helps identify areas for improvement and ensures consistent service quality across all jobs.
Transparency
Clear pricing with no hidden charges. Quotations include all costs, and any additional work requires client approval before proceeding.
Reliability
Scheduled appointments are kept, with advance notice provided if delays occur. Service vehicles carry backup equipment to avoid cancellations.
Skill Development
Ongoing training ensures technicians stay current with cleaning methods, new equipment, and safety procedures.
Environmental Care
Biodegradable cleaning agents are used where possible, and waste water disposal follows local authority guidelines.